Senior Wellness & IoT-Enabled Care
Multi-platform remote care ecosystem from zero to one
Designed a multi-platform remote care ecosystem from zero to one, integrating IoT devices, caregiver dashboards, and predictive health insights for senior living communities.
Healthcare Technology, Senior Living, IoT & Wearables
Product Design Lead
Mobile (iOS/Android), Web Portal, WearOS App, Caregiver Dashboard
THE CHALLENGE
Senior care was fundamentally reactive. Caregivers learned about health issues only after they became emergencies. No centralized system to monitor vitals, track trends, or flag early warnings. Data from sleep mats, smartwatches, and blood pressure monitors sat in silos. Caregivers had zero unified visibility into a resident's health.
WHY IT MATTERED
Timely intervention in senior care is the difference between a routine adjustment and a medical emergency. Caregivers were overworked and under-informed. The opportunity was clear: use IoT and thoughtful design to shift care from reactive to proactive.
THE APPROACH
User Research in Care Environments
Conducted research directly in senior living communities. Observed daily care routines. Interviewed caregivers, consultants, and family members. Key insight: the design problem is not showing data — it is showing the right data to the right person at the right time.
IoT Integration Design
Integrated 4+ IoT devices (sleep mats, smartwatches, BP monitors, weighing scales) feeding sleep, activity, heart rate, blood pressure, and oxygen saturation data into a centralized data lake for near-real-time processing.
Multi-Platform Ecosystem
Designed a Caregiver Mobile App with at-a-glance summaries and alert prioritization. A Web Portal for clinical analysis. A WearOS Smartwatch App with minimal, glanceable indicators for seniors. A Service Portal for medical aid requests.
Tiered Alert System
Designed alert hierarchies that separate informational trends from urgent flags to prevent alert fatigue. Built dashboards analyzing historical patterns to predict which residents may need escalated care.
THE OUTCOMES
Integrated for 24/7 patient vital monitoring
Healthcare workers and caregivers onboarded in pilot
In emergency response time for elderly care
Successful pilot that unlocked larger sales initiative